2018, The Tiny Roaster

Troubleshooting Your Coffees with our coffee consultation programs

Read all our guides and still can't get those coffees roasting or tasting right? 

Our newly launched Trainer Assist programs, previously only available to cafe partners, is now open to everyone!

In this Trainer Assist program, conducted only by our lead trainers & roasters, we will come to you, troubleshooting your own coffee setup, how your coffees are grinding or brewing or roasting in your very own setup, and identify the problem areas that are affecting your coffees. We will teach you the fundamentals of brewing or espresso or roasting, the same way we consult for our cafe partners. Find out more below!

Troubleshoot Your Brews & Espresso

(Home/Cafe/Commercial)

1. Initial Assessment - email (No charge) orders@thetinyroaster.com

Understanding your requirements and the problems you are facing. If the problem can be easily fixed over emails, and you don't require a physical troubleshoot, we will not charge you for this consultation. If you would like a physical consultation, we will make the necessary arrangements with you.

2. Physical Consultation - Your own venue with your own setup, brewers/ espresso machine,and grinder,  and coffees for troubleshooting.

  • Cupping of the coffees for the troubleshoot - understanding the coffees

  • Troubleshooting Your Brew - We will follow you through your brewing process and identify areas to rectify.

  • Guide you along understanding the coffees you are brewing, and the different fundamental parameters to adjust for your coffee and brewing method. 

  • Fix and fine-tune your brews.

Price: $70 for the 1st 2 hours, and $15/half hour thereafter (Weekdays,Non Public Holidays), $95 for 1st 2 hours and $20/half hour thereafter (Weekends & Public Holidays), upon request only.

* The Tiny Roaster does not include machine repairs in the consultation. For machine issues, do contact your machine supplier for their expertise and warranty.

Troubleshoot Your Roasts (Home/Cafe/Commercial)

1. Initial Assessment - email (No charge) orders@thetinyroaster.com

Understanding your requirements and the problems you are facing. If the problem can be easily fixed over emails, and you don't require a physical troubleshoot, we will not charge you for this consultation. If you would like a physical consultation, we will make the necessary arrangements with you.

2. Physical Consultation - Your own venue with your own roasting setup and coffees for troubleshooting.

  • Cupping of the coffees for the troubleshoot - understanding the coffees and your roasts

  • Troubleshooting Your Roast - We will follow you through your Roasting process and identify areas to rectify.

  • Guide you along understanding the coffees you are roasting, and the different fundamental parameters to adjust for your coffee and roasting method. 

  • Fix and fine-tune your roasting profiles.

Price: $70 for the 1st 2 hours, and $15/half hour thereafter (Weekdays,Non Public Holidays), $95 for 1st 2 hours and $20/half hour thereafter (Weekends & Public Holidays),upon request only.

* The Tiny Roaster does not include machine repairs in the consultation. For machine issues, do contact your machine supplier for their expertise and warranty.

3. Roast Evaluation Only.

  • This can be done after the Initial Assessment or after the Physical Consultation. We will arrange for a same day courier pick up from your address. 

  • Coffees are to be packaged in a sealed bag preferably with a 1 way degassing valve. 

  • Coffees are to be picked up within 24 hours of roasting. 

  • Coffees are to be at least 100g. 

  • We will evaluate your coffees from day 2 and communicate our evaluation to you via email.

Price: $28 for 1st coffee. $12 for each additional coffee in the same package. Price includes courier service.

Learn to make great tasting coffees with our